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June 09, 2014
Results: 2014 Performance Management Survey

The results are in and show that 91.9% of the organizations represented by our 1,481 survey participants conduct performance appraisals! Overall performance is measured by 80.7% of survey participants and specific attributes are measured by 47.2%. Completion of specific goals is a measurement criterion for 50.9% and our favorite catchall “other” includes:

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  • Culture characteristics
  • Leadership behavior
  • Core competencies
  • Developmental needs/training completed
  • Adherence to organizational values

The top 5 factors used when evaluating nonexempt performance are the same as in 2013. Quality (89%) leads the list and is followed by attitude/cooperation (74.5%), communication skills (72.9%), attendance and punctuality (69.9%), and dependability/reliability (68.1%).

Performance evaluations accomplish their intended goal most of the time for 47.5%. They are great in theory but nearly impossible to implement for 28.6% and 4.3% believe they are not a good idea so would like to abolish them altogether.

A common review date is utilized by 56.5% of participants and a variation of common review dates (e.g., common dates staggered by groups) is used by 6.4%. Appraisals are spread out over the year for 22.9% and a combination of common date and scattered throughout the year is used by 8.6% of survey participants. Conducting all reviews at the same time is preferred by 47.2% and 29.8% prefer that they be spread throughout the year. A combination is preferred by 15.6% and 7.4% had no opinion one way or the other.

When setting individual performance pay factors, employees are heavily involved for 6.8% of our survey participants and somewhat involved for 18.9%. They are minimally involved for 16.3% and not involved at all for 52.6%. For 48.1%, they believe that employees have sufficient impact on individual performance factors that impact their pay and for 34.8% they do not. The remaining 17.2% are not sure.

HR’s responsibility for the performance appraisal process varies but several functions were widely practiced, including:

  • Formal training for supervisors or evaluators, 50.8%
  • Reviewing all evaluations, 54.5%
  • Filing the paperwork, 56.9%
  • Informal coaching for supervisors/evaluators, 60.3%

For a more details from this year’s performance management survey, view the executive summary or download the summary along with the question/answer tables.

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